Fastoche Help Desk

Tax receipts can be issued at any time.  Some of our customers issue tax receipts on January 2nd.  As long as your payments are all entered in, you can gene...

For the purposes of calculating the Eligible amount for tax receipts, Fastoche uses the following math: Total amount of payments received in the calenda...

In accordance with CRA requirements, meals that are charged outside of the base rate are considered an ineligible child care expense.  Only if meals are inc...

When splitting by payer, Fastoche adds up all payments made by each parent.  If there are payments where the parent was not indicated, they will be put on a...

The parent field on the Tax Receipt generator is pre-filled from the child's profile.  If the Tax Receipt Parent field on the child's profile is bla...

This is not currently supported.  Donations receipts are issued to the person who makes the donation. If you wish to split a donation, you can enter in ...

Fastoche is designed to generate tax receipts using the parents preferences.  For this reason, when you click print, the system will only generate receipts ...

This is not currently supported.  Donation receipts can only be issued to parents.