Technical

Why does Fastoche keep asking for an activation key?
 Fastoche's activation keys are valid for 7 days of inactivity.  Cookies are required to maintain the activation.  If your cookies have been cleared, ...
Thu, 29 Sep, 2016 at 1:56 PM
What should I do if a device is lost or stolen?
If one of your tablets, smartphones, or computers is stolen, please contact the help desk as soon as possible. A member of our team will re-key your acco...
Thu, 29 Sep, 2016 at 2:07 PM
How do I deactivate a device?
If you need to deactivate a device, contact the help desk for assistance. A member of our team will guide you to the appropriate tools.
Thu, 29 Sep, 2016 at 2:14 PM
How long is information stored?
Fastoche does not have a set limit for age of data. We will store your data indefinitely. At your request, we can archive older data offline.
Thu, 29 Sep, 2016 at 2:17 PM
Which devices are supported?
Fastoche does not endorse any specific hardware product.  We don’t typically recommend cheaper store-brand devices, as you normally get what you pay for.  ...
Tue, 2 Feb, 2021 at 2:18 PM
What browser should I use?
Fastoche supports a number of current browsers.  Because we use modern web standards, we recommend that our customers use either Google Chrome or Mozilla Fi...
Tue, 18 Feb, 2020 at 2:37 PM
Why do you ask what browser I’m using?
Fastoche supports a number of current browsers.  Because we use modern web standards, we recommend that our customers use either Google Chrome or Mozilla Fi...
Tue, 18 Feb, 2020 at 2:37 PM
It says my activation has expired. How do I get a new activation key?
Your activation key is most likely still valid.  If your activation is no longer valid for any reason, you will be prompted to re-enter the activation key a...
Tue, 18 Feb, 2020 at 3:59 PM
Why do pages say “this section requires administrative rights”?
Access to most parts of Fastoche are controlled by staff User Rights.  Typically, a user will not see buttons and links to sections they do not have access ...
Thu, 14 Jan, 2021 at 9:45 AM
What kind of tablet should I use?
Fastoche does not endorse any specific hardware product.  We don’t typically recommend cheaper store-brand devices, as you normally get what you pay for.  G...
Wed, 11 Mar, 2020 at 3:27 PM