Technical

Why does Fastoche keep asking for an activation key?
Your activation key is most likely still valid.  If your activation is no longer valid for any reason, you will be prompted to re-enter the activation key ...
Fri, 14 Nov, 2025 at 10:14 AM
What should I do if a device is lost or stolen?
If one of your tablets, smartphones, or computers is stolen, please contact the help desk as soon as possible. A member of our team will re-key your acco...
Thu, 29 Sep, 2016 at 2:07 PM
How do I deactivate a device?
If you need to deactivate a device, contact the help desk for assistance. A member of our team will guide you to the appropriate tools.
Thu, 29 Sep, 2016 at 2:14 PM
How long is information stored?
Fastoche does not have a set limit for age of data. We will store your data indefinitely. At your request, we can archive older data offline.
Thu, 29 Sep, 2016 at 2:17 PM
Which devices are supported?
Fastoche does not endorse any specific hardware product.  We don’t typically recommend cheaper store-brand devices, as you normally get what you pay for.  ...
Tue, 2 Feb, 2021 at 2:18 PM
What browser should I use?
Fastoche supports a number of current browsers.  Because we use modern web standards, we recommend that our customers use either Google Chrome or Mozilla Fi...
Tue, 18 Feb, 2020 at 2:37 PM
Why do you ask what browser I’m using?
Fastoche supports a number of current browsers.  Because we use modern web standards, we recommend that our customers use either Google Chrome or Mozilla Fi...
Tue, 18 Feb, 2020 at 2:37 PM
It says my activation has expired. How do I get a new activation key?
Your activation key is most likely still valid.  If your activation is no longer valid for any reason, you will be prompted to re-enter the activation key a...
Fri, 14 Nov, 2025 at 10:13 AM
Why do pages say “this section requires administrative rights”?
Access to most parts of Fastoche are controlled by staff User Rights.  Typically, a user will not see buttons and links to sections they do not have access ...
Thu, 14 Jan, 2021 at 9:45 AM
What kind of tablet should I use?
Fastoche does not endorse any specific hardware product.  We don’t typically recommend cheaper store-brand devices, as you normally get what you pay for.  G...
Wed, 11 Mar, 2020 at 3:27 PM