If you are seeing a message from Fastoche that says, "High SMS Usage", your centre has sent more than more than 30 text messages per child in attendance in the last 30 days. The dollar amount that appears is what it cost Fastoche for those messages in the past 30 days alone.
While we encourage centres to make use of our communication tools, we do have a fair use policy related to text messages, as each outbound message costs us 1 cent. In order for us to sustain our low pricing, it's important that our customers make use of this service in an equitable way.
This warning is intended to encourage you to review your practices to reduce your usage. For example, broadcast messages that could have been sent by email, like fundraising, repeat reminders, etc. When you choose to send these messages out by SMS, there are limits to the number of characters, stylizing, etc., so you end up sending more messages.
We would ask you to review your usage and utilize email for longer messages or messages that are not time sensitive.