General
It is relatively uncommon for board members to have access to Fastoche due to the highly sensitive nature of the information it contains. There are some ci...
Fri, 5 Mar, 2021 at 4:30 PM
If you have an idea, please send it to our help desk. Most of the great features in Fastoche are the result of ideas that our users have submitted.
Thu, 14 Jan, 2021 at 9:27 AM
When emailing the help desk, you should include all pertinent information to help us reproduce your issue. Our team tries to dig before they reply, so the ...
Wed, 11 Mar, 2020 at 3:10 PM
When this happens, it is because when you added your bookmark for Fastoche, you were on that page. When you login, it redirects you to the page you orig...
Wed, 11 Mar, 2020 at 3:18 PM
We don’t include holidays on the centre calendar because they vary by province.
Wed, 11 Mar, 2020 at 3:20 PM
We can often work some magic and recover things that are deleted. Please contact the help desk as soon as possible and we will do our very best to help.
Wed, 11 Mar, 2020 at 3:22 PM
No, we are a web-based software. This allows for a more streamlined experience for all platforms and devices.
Wed, 11 Mar, 2020 at 3:29 PM
Parent Kiosk is an optional feature that allows parents to check the children in/out on the centre’s device. This can be used alongside staff checkin/check...
Thu, 12 Mar, 2020 at 2:15 PM