Communication
There are a number of reasons why a parent might not be receiving a text-message. You can check the following to try to identify why: Check to make su...
Thu, 28 Jan, 2021 at 5:06 PM
We are unable to restrict text messages as there is only one number assigned to the centre.
Wed, 11 Mar, 2020 at 1:48 PM
Automatic forwarding of email is not currently supported. You can however forward individual emails to an external address.
Wed, 11 Mar, 2020 at 3:23 PM
Lost & Found items are automatically included in journals for one week after they are added to Fastoche. Additionally, families can access the lost ...
Thu, 12 Mar, 2020 at 4:06 PM
You can change what Text Messaging options you would like to enable/disable, under Settings/Text Messaging (SMS). For these commands, a child’s name must...
Mon, 1 Nov, 2021 at 9:39 AM
If you are seeing a message from Fastoche that says, "High SMS Usage", your centre has sent more than more than 30 text messages per child in atte...
Mon, 17 Jul, 2023 at 12:07 PM
Fastoche TV is intended to be a parent information screen that you can setup at your centre. You would need a TV and an Amazon Fire TV Stick. This feature...
Mon, 5 Feb, 2024 at 3:51 PM
Due to Canadian Anti-Spam Legislation (CASL), we, and our provider, are unable to send messages to an email address that has marked Fastoche as spam. This ...
Mon, 16 Jun, 2025 at 3:54 PM