Fastoche Help Desk

Fastoche automatically detects which children are related by their parents. If they have at least one shared parent, they will appear as siblings. However...

Former children can appear on reports for a number of reasons. Setting the Last Day for the child will remove the child from most parts of Fastoche. Howeve...

Children are typically marked as inactive in Fastoche, so that they can always be accessed in future if necessary. However, it is possible to remove childr...

Absolutely.  You may create test children within your account to try out features in Fastoche.  Please keep in mind that test children may count towards the...

There is no limit to the number of authorized pickups you can have for a child.

Fastoche will automatically link children as siblings if they have at least one shared parent.  This will mean that step-siblings, half-siblings, etc will b...

Your local government regulation and compliance requirements are what determines how long you must keep children in Fastoche.  Some records, such as attenda...

If a child has already been checked in today as Present, changing a child's default group will only take effect tomorrow.  When you check a child in, th...

Some reports require a child to appear even if they are inactive.  For example, attendance reports will display inactive children who had activity in that d...

When you create a new child, they are created as an inactive child. This is to prevent children from showing on attendance lists before you are ready.  You ...