Parents
In
order for parents to login to register a few conditions must be met:
The child must not currently be active.
Make sure the Active checkbox o...
Thu, 29 Sep, 2016 at 1:58 PM
Some
email service providers might identify email from Fastoche as spam. Parents who do not receive emails should
check their junk email folder. They...
Thu, 29 Sep, 2016 at 2:00 PM
You can merge contacts using the Merge Parent Tool, under Tools. After reviewing the summary of information for each duplicate, select your primary, maki...
Fri, 5 Mar, 2021 at 12:35 PM
Currently only one e-mail address is supported for parents, contacts, and staff.
Tue, 18 Feb, 2020 at 2:29 PM
If you forgot to add the relationship to a child for a contact, or that relationship has changed, you can change it at any time under the Child Profile. ...
Wed, 27 Jan, 2021 at 4:54 PM
This is currently not supported. We will however be releasing a Parent Portal in the future.
Wed, 11 Mar, 2020 at 2:13 PM
The communication book is designed for communication between staff. While staff can make their own entries regarding parent conversations/notes, parents wou...
Wed, 11 Mar, 2020 at 2:14 PM
Families can schedule their children online by texting "Schedule Request", as well as their child's name, to your centre. After they have sen...
Wed, 10 Aug, 2022 at 1:02 PM
Yes. You would likely want to set their journal and statement communication preferences to none though so that they don't receive all of the daily mess...
Wed, 11 Mar, 2020 at 2:17 PM
No, we do not have a limit on the number of parents or contacts attached to a child’s profile.
Wed, 11 Mar, 2020 at 2:18 PM