Journals

Why are some of my parents not receiving journals?
There are a number of reasons why a parent might not be receiving a journal for their child.  You can check the following to try to identify why: Check...
Fri, 29 Jan, 2021 at 3:20 PM
How do I look at previous journals?
In Group Journals you can click the filter button at the top right an choose another date. In Individual Journals (Child, Journal) clicking preview ...
Wed, 11 Mar, 2020 at 10:19 AM
Can journals send automatically at a specific time?
Yes, journals can be sent automatically at a specific time each day, at checkout or at any time a change to the journal is made. To setup when your journal ...
Fri, 29 Jan, 2021 at 4:53 PM
We have some children who bring a lunch, can the centre menu not show on their journal?
Fastoche will only add the menu details for meals that are checked off when the child is checked-in.   If a child always brings their own lunch, you should...
Wed, 11 Mar, 2020 at 10:25 AM
Why are Journal photos I take with my iPad showing as broken files?
Some devices are now using HEIC as the default format for their camera apps.  While this format has higher compression, it is still not supported by the vas...
Mon, 4 Nov, 2024 at 4:33 PM