Subsidy

I received a change to a subsidy approval for a child, how do I correct the statement?
It is important not to have overlapping subsidies, this will result in double subsidies. The first step in entering a new approval is to end the previous ...
Tue, 19 Jan, 2021 at 5:52 PM
Back-dated subsidy just came in, how do I enter it?
You will enter it the same way you do any other subsidy.  Either under the child's account by clicking Add Payment or using the bulk tool under Admin, A...
Mon, 18 Jan, 2021 at 4:59 PM
I just entered a back-dated subsidy, why is there a credit on the child’s account?
If the family paid the amount shown on their statements, and subsidy then recalculated and back-dated a payment it would leave a credit on the account (over...
Wed, 11 Mar, 2020 at 2:24 PM
How do I enter subsidy for school-age children in the summer?
It is important to always enter the subsidy information exactly as it appears on your approval letter.  For inservice subisdies, be sure the check off the b...
Wed, 11 Mar, 2020 at 2:28 PM
How is subsidy handled with split billing?
When split billing is enabled, there will be a parent portion within the subsidy approval allowing you to select the applicable parent.  If this field is l...
Wed, 11 Mar, 2020 at 2:31 PM
Why didn’t subsidy pay what the system calculated?
Fastoche calculates the estimated subsidy amount based on what the child is approved for, however the actual amount that is paid out can change.  Factor...
Wed, 11 Mar, 2020 at 2:33 PM
Why does my family with subsidy have a balance owing on their account?
Fastoche operates on the principal that the family is ultimately responsible for the account balance (i.e. if subsidy does not pay, the family would owe the...
Wed, 11 Mar, 2020 at 2:38 PM